Informativa sulle spedizioni

hipping Policy

Shipping Carrier
All orders placed through our store are fulfilled and shipped by Tapstitch. We coordinate with Tapstitch to ensure your order is processed promptly, but all shipping operations, including handling, delivery, and tracking, are managed by Tapstitch.

Processing Time
Orders are generally processed by Tapstitch within 1–3 business days after purchase. Please note that processing times may vary during peak seasons or due to unforeseen delays.

Shipping Time
Shipping times depend on your location and the shipping method selected at checkout. Typical delivery times are:

• Domestic: 3–7 business days

• International: 7–21 business days

Please be aware that these times are estimates provided by Tapstitch and are not guaranteed. Delays may occur due to customs, carrier issues, or other factors beyond our control.

Holiday or High-Volume Periods
During holidays, promotional events, or periods of high order volume, processing and shipping times may be longer than usual. We recommend placing orders early to account for potential delays. Tapstitch will make every effort to ship orders as quickly as possible, but we cannot guarantee delivery times during these periods.

Shipping Costs
Shipping fees are calculated at checkout based on your location and the chosen shipping method. Any additional customs duties, import taxes, or fees for international orders are the responsibility of the customer. These charges vary by country and are determined by local customs authorities — SimpsJXtudio has no control over them and cannot predict their amount.

Tracking Your Order
Once Tapstitch ships your order, you will receive a tracking number via email. You can use this number to monitor your shipment on Tapstitch’s carrier platform.

Lost or Damaged Items
While we work closely with Tapstitch to ensure reliable delivery, we are not responsible for delays or damages that occur during shipping. If your order is lost or damaged in transit, please contact us at hello@simpsjxtudio.com and we will coordinate with Tapstitch to resolve the issue.

Contact
For questions regarding shipping, delivery, or tracking, please reach out to us at hello@simpsjxtudio.com or +31658970241.